Graphic Media Alliance

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Gaining and Maintaining Brand Loyalty

Dates: Tuesday March 5, March 19, April 2 and April 16

Time: 1:00 pm - 2:00 pm

Cost: $149 for members

Location: Zoom (Links to be provided closer to class date)

Host: AJ Gardiner of LoyaltyLoop

Are you looking for ways to increase your customer retention and their lifetime value? Join LoyaltyLoop and Americas Printing Association Network for a four-part webinar series where they will share the best practices and strategies to create loyal customers who love your brand.

Topic Schedule:

Week 1: Value of Customer Loyalty

Week 2: Customer Feedback and Customer Experience Measurements

Week 3: Voice of the Customer – Google Reviews and Testimonials

Week 4: Building Your Customer Loyalty Loop

Register Today!

Loyalty Loop has a goal of helping to deliver great experiences with customers. Their process engages customers with a brief yet powerful ‘conversation’ via online survey following a recent experience. The customer’s feedback is turned into data that helps you build a stronger, more widely recognized business and brand.

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